Subscriber Benefits

We guarantee our subscribers the best seats at the best prices, but they also get so much more!

Expandable element Same-seat guarantee

Full Season Subscribers enjoy the same great seat locations for every performance in your package of shows. Design-Your-Own (DYO) Subscribers enjoy the flexibility of choosing which dates (and seat locations) work best for you.

Expandable element Get access to priority seating

If you want to get even closer to the art you love, you may also request to upgrade your seats to better locations during our renewal period. Because the demand and availability of seats can vary greatly by performance, we cannot guarantee that your request will be accommodated. As your renewal or new subscription order comes into our office, it is prioritized first by the date we receive your renewal invoice and full payment, and second according to the number of years you have been a subscriber. We also consider the number of seats requested, ticket and donation history, and seating availability. All Friends donating at the Fan level ($100) or above receive priority access to purchase additional tickets during an exclusive Friends Ticket Presale window. Insiders members donating at the Leader level ($8,000) and above receive premium priority handling on renewals and new subscription orders.

New subscribers are seated after renewing subscribers but always in seats we’ve reserved before single tickets go on sale to the general public. The most popular performances are weekend matinees and Saturday nights.

Expandable element Guaranteed low, locked-in prices

Your ticket price won't change, even if a show gets hot or you decide later to exchange for a different performance date. You may need to pay the difference if you exchange seats into a higher price level. Remember, you enjoy free and unlimited exchanges to accommodate your changing schedule.

Expandable element Locked-in pricing for additional tickets

You'll receive subscriber pricing for all three of our theatres for any upcoming shows. Have relatives in town or want to buy additional tickets for friends? Enjoy the same low, locked-in prices by calling our Subscriber Hotline at 213.972.4444.

Expandable element Free, easy online ticket exchange

Exchange tickets online up to 24 hours before your showtime for free by visiting the My Tickets page in your account. Note that your next three event tickets appear on the My Account landing page for faster access. If you exchange to a lower-priced ticket, you'll receive a credit that can be used for additional tickets to the same production only and will expire at the conclusion of that production if not used. Tickets exchanged into an upgraded location or higher-priced date/time may increase the price of the new ticket. There is never a fee to exchange tickets up to 24 hours before curtain time.

Expandable element Priority Lane at the Box Office—NEW!

Skip the long line and use the Donor and Subscriber Priority Lane at the Ahmanson Theatre Box Office.

Please note that use of the Priority Lane may become restricted closer to curtain time to ensure that all guests make it to their seats by the start of the show.

Expandable element Discounts at local restaurants—NEW!

Subscribers will now get a 10% discount at local restaurants.

View Dining Guide

Expandable element Refer-a-Friend program—NEW!

Earn a $40 credit for each friend who buys a new subscription to the theatre.

To qualify for the credit, you must be subscribed to the season for which you are referring. The new subscriber must provide your Patron ID number when they order and cannot have been a subscriber within the previous two seasons. The $40 credit is per order received and valid through the end of the season for future purchases including additional tickets, gifts cards, and renewal for the following season. The credit will be added to your account within 30 days of the new subscriber's confirmed purchase. Limit of 5 referrals per season.

New subscribers who are referred will receive a FREE GIFT after seeing their first show.

Expandable element Automatic Renewal Program—NEW!

Beginning this year, all 2023/24 Ahmanson subscribers will be enrolled in our Automatic Renewal Program, and will be automatically renewed for every subsequent season much like Costco, Amazon Prime, or other streaming services you already subscribe to.

Once the following season is announced, you will be notified of the amount your credit card will be charged at least 14 days prior to the charge being made. You will be given the option to make changes, update your credit card, or cancel your subscription. You have full control and may cancel your subscription at any time, up to and even after your first performance* of the new season.

You may opt out of the Automatic Renewal Program at any time by calling the Subscriber Hotline at 213.972.4444.

*Please see details on our Money Back Guarantee

Expandable element Money Back Guarantee

If you aren’t 100% satisfied after the first performance in your subscription package, we’ll refund the balance of your season.

Expandable element Monthly payment plans

Need to split payments? We can help.

If you are paying by credit card, we can easily arrange a payment plan for your subscription order. Your total subscription order will be split into up to three monthly payments and automatically charged on the last Thursday of each month after the initial payment. Any credits toward your order will be applied to the first payment. Additional tickets, donations, and parking will be charged separately and in full at time of order. Note that your subscription must be fully paid in the month prior to your first performance. Requires payment by one credit card and includes a one-time $10 payment processing fee. 

Subscription packages include a non-refundable handling charge.

Expandable element Save on service fees

One more way Subscribers save: after your initial subscription package handling fee, you'll never pay service fees on your tickets, including advance exchanges (up to 24 hours before your performance) or when you purchase additional tickets. For your convenience, this subscription package handling fee is already included in listed package prices.

Expandable element Early access to special events

When new shows or events are announced at the Ahmanson Theatre, Mark Taper Forum, or Kirk Douglas Theatre, we'll email you before the general public. Order tickets to special events early for you and your friends—with NO service fees.

Expandable element Lost tickets, no problem

We replace lost tickets, no questions asked—even if you arrive at the theatre and discover you’ve left them at home.

Digital tickets can always be downloaded from your My Tickets page in your account. Should you need physical tickets printed, you may call the Subscription Hotline at 213.972.4444 or visit us at the Box Office.

Expandable element Redeem missed performance tickets

If you miss your subscribed performance, you have the opportunity to attend another performance of the same production within the next two weeks. Arrangements can be made in person at the box office on the day of the show you would like to attend, starting 90 minutes prior to that performance. Seating is not guaranteed and cannot be arranged in advance. As performances can sell out, we encourage you to reach out to Audience Services to confirm general availability before making your trip to the theatre.

Expandable element Donate tickets for a tax deduction

If you are unable to exchange your tickets prior to the 24-hour deadline, you may return your tickets as a tax-deductible donation to Center Theatre Group up to one-half hour prior to curtain. Tickets can be donated from your My Tickets page in your account. An acknowledgement letter for your donation will be mailed to you after the performance has concluded. You may also donate your tickets by calling Audience Services, or at the Box Office. Tickets cannot be donated for past performances.

Expandable element Parking privileges

Order pre-paid parking vouchers for The Music Center Garage to make self-parking hassle-free at the Ahmanson Theatre and Mark Taper Forum. Get driving directions and parking information.

Park at the Kirk Douglas Theatre free for up to three hours with validation at Culver City City Hall, just one block from our front door. Make sure to bring your parking ticket with you to the theatre and get your validation processed in the Douglas lobby. Get driving directions and parking information.

Expandable element Receive alerts about theatrical devices

Smoking (herbal, non-tobacco only), stage fog, strobe lights, gunshots, rough language, and nudity may occur in some productions. If you would like to be advised in advance of these occurrences, please contact Audience Services at 213.972.4444.

Expandable element Accessibility options for patrons who are deaf, hard-of-hearing, blind, or require wheelchair access

All three of our theatres are completely accessible with wheelchair locations for all performances. Become an Access Subscriber and get tickets to special performances with sign language interpretation and audio description at all three theatres, plus open captioning at the Ahmanson. Learn more or call voice 213.628.2772 for additional information. Please specify what accessibility options you require when you purchase your season tickets.

Expandable element Additional information

Plays, productions, ticket prices, casting, performance dates, and times are subject to change, and all sales are final. For information about upcoming shows, parking, nearby restaurants, or purchasing extra tickets, please call our award-winning Audience Services Season Ticket Hotline at 213.972.4444. We’re standing by to assist you Monday 10am–5pm; Tuesday through Friday 10am–5pm (extended to 8pm on performance days); Saturday 12–8pm; Sunday 11am–7pm.

We require Subscribers to change their contact information in writing—via email, mail, or fax—for your protection. We cannot change your contact information over the phone.

Productions are subject to change over the course of a season. We plan our schedule up to 15 months ahead, and for many different reasons on occasion must create a replacement. Sometimes directors and playwrights need more time to get a new work just right. Unforeseen events, from financing issues to family emergencies, may delay or cancel productions.

Our seat map changes for some productions, sometimes resulting in additional seats being added to the front of the house. At the Ahmanson, seats are added over the orchestra pit for some shows when the orchestra is placed on stage. At the Taper, seats are sometimes added at the front to fill space not used by the production and to bring the audience closer to the action. And at the Douglas, we have the flexibility to configure the space in a variety of ways depending on a production’s needs. We will notify you of these configuration changes in advance.